Cancellation and Refund Policy

Effective date: 6 October 2026

This policy covers every purchase on https://mydestinyreport.in, run by ScaleX Media Private Limited under the brand The Business Report.

1. The short version

Each report is a digital file written just for you, and we start work as soon as your payment goes through, so an order cannot be cancelled. But you are covered by our refund guarantee (section 2): if the checks about your past in your report miss, you get all your money back and you keep the report.

Please check your details carefully before you pay.

2. Our refund guarantee

You get a full refund of what you paid for the order, and you keep your report, in any of these cases:

• The proof checks missed. Your report has a proof part with dated checks about your past. If you judge that they were wrong, write the word REFUND within 7 days of delivery, either by replying to your delivery email or by emailing hello@mydestinyreport.in from the address you ordered with. We do not ask you to prove anything
• A calculation of ours is wrong. If a planet position or another calculation in your chart is mathematically wrong because of our error, not because of details you entered wrongly, we refund in full
• Your report was not delivered. If nothing has reached you 72 hours after successful payment, email us from the address you ordered with, with your order ID or Razorpay payment ID and your mobile number. Once our records confirm it was not delivered, we refund in full
• You were charged more than once for the same order. Email us the same way and we refund the extra payment

We reply to every request within 2 working days.

3. When we do not refund

Outside the cases in section 2, we do not refund. For example:

• You changed your mind. The guarantee covers the cases in section 2 only
• You do not like or agree with the interpretation, the remedies or the wording of the report
• A prediction about the future has not happened yet or did not happen. No one can test the future in 7 days, which is why our guarantee is about the checks on your past
• You entered wrong details (but see section 4: we redo the report once for free)
• You did not check your spam or promotions folder, or typed a wrong email address (the Shipping and Delivery Policy explains how we fix this)

4. Wrong birth details

If your date, time or place of birth was wrong, email hello@mydestinyreport.in within 72 hours of buying, with your order ID and the correct details. We will make a new report once, free of charge. After 72 hours, or for a second correction, you will need a new order.

5. How refunds are paid

• Approved refunds reach you within 5 to 7 working days
• The money goes back to the same payment method, through Razorpay
• We cannot refund in cash or to a different account

6. Chargebacks

If you file a dispute or chargeback with your bank for an order whose report we delivered to you, we may stop you from placing future orders.